Legal
Privacy Policy
Last Updated: 4 March 2026
Bellarine AI respects your privacy. This policy explains how we collect, use, disclose, and store personal information. Click any section below to expand it.
Bellarine AI ("we", "us", "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and store personal information.
We may collect personal information including:
- Contact details: name, email address, phone number, business name.
- Enquiry and project information: messages submitted via website, email, forms, or calls; business requirements; project notes.
- Service data: content and metadata processed through automations you request (e.g., lead details submitted via Google Forms, scheduling data via Calendly/ClickUp, files stored in Google Drive).
- Website usage data: IP address, device/browser data, pages visited, and similar analytics (if enabled).
Website enquiry form
When you submit our website contact form, information you provide (name, business name, email, phone, and enquiry details) is transmitted directly to our automation platform (n8n), stored in Google Sheets as part of our lead management system, and used solely to respond to your enquiry and deliver Services.
Google Drive
If you share files via Google Drive as part of a project engagement, we access those files only as needed to deliver Services.
We collect information when you:
- Submit an enquiry via our website contact form
- Book via Calendly
- Communicate with us (email, phone, messages)
- Engage our Services and provide access to systems/tools
- Use our website (via cookies/analytics, if enabled)
We use personal information to:
- Provide, operate, and improve our Services
- Respond to enquiries and provide support
- Configure and maintain automations you request
- Communicate service updates, security alerts, and administrative messages
- Issue invoices and process payments
- Comply with legal obligations
We may disclose personal information to trusted third parties that help us deliver Services, such as:
- Hosting and infrastructure providers (e.g., Cloudflare)
- Productivity and storage tools (Google Workspace/Drive)
- Scheduling and task systems (Calendly, ClickUp)
- Automation tooling (n8n and related integrations)
- AI providers used to process text and automation logic (OpenAI, Anthropic/Claude)
- Professional advisers (accountants/lawyers) where required
- Regulators/law enforcement where required by law
We only disclose information necessary to deliver the Services or meet legal requirements.
Some third-party providers we use may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Measures may include access controls, least-privilege access, and secure tooling practices.
No method of transmission or storage is 100% secure; however, we work hard to reduce risk.
We retain personal information only as long as necessary to:
- Provide Services and support
- Meet legal, tax, and accounting requirements
- Resolve disputes
When information is no longer needed, we take reasonable steps to delete or de-identify it.
You may request access to, or correction of, personal information we hold about you by contacting us using the details below.
If you have a privacy complaint, contact us and we will respond within a reasonable time. If you're not satisfied with our response, you may be able to contact the Office of the Australian Information Commissioner (OAIC).